Hardware Review: Dell Inspiron Mini 10v

I do not normally write reviews of computer hardware, but after recently having the opportunity to spend a few weeks in the "real world" with a netbook computer I wanted to publish this post in hope that it may be useful to someone considering a purchase or comparing models.

The management consulting firm that I work for has several remote employees who travel extensively. The nomadic travel includes air, rail and automobile, and can be simple day trips or long-term assignments at client offices. I have successfully used a notebook computer for many years in this type of work environment. Typically, the models have fallen somewhere between desktop replacements and almost-luggable units. These have been great at the office or at home, but usually less than desirable at the airport, on the plane, or while working from nomad locations like Starbucks. They were all just too darn heavy to carry around all day (i.e. 6 pounds plus, not including the AC adapter), and too darn big for the airplane seat tray, rental car seat or restaurant table (i.e. full keyboard and 15 inch screens).

Therefore, it was decided that we should consider the use of netbooks, and a Dell Inspiron Mini 10v was acquired for testing. Our ace technology manager took delivery and immediately added more memory and installed Microsoft Windows XP Professional and the Microsoft Office Suite of applications. I took it from there.

I will try to go through the list of the computer's features and add my comments on the experience that I had while using the netbook in real world conditions for about three weeks. Where applicable, I will also offer my suggestions on how to make the device more useful should you decide to take the netbook plunge.

Processor: Intel Atom N270 (1.6GHz/533Mhz FSB/512K L2Cache)

This seems to be the standard processor for the class of netbook machines that are currently available in the retail market. There are some slightly faster processors. For example, the Dell Inspiron Mini 10 has the Atom processor running at 1.66GHz. That doesn't seem like enough speed difference to really be noticeable when there are so many other factors that influence performance.

The processor seems peppy enough to be productive with current versions of typical Windows applications. I didn't use a stopwatch, but the observed speed of opening applications and processing simple spreadsheets was quite reasonable. In fact, the Mini 10v was able to accommodate my typical workload of web browsing, email, word processing and simple spreadsheets as good as my more powerful notebooks.

Operating System: Windows XP Professional Edition SP3

The Mini 10v comes with Windows XP Home Edition SP3 installed, but our firm uses XP Professional as the standard operating system so a clean install was made upon delivery from Dell. The Mini 10v had no obvious problems providing the horsepower to make XP Professional hum like it was designed to. I am not certain that Vista would be a good option for the Atom processor, but based on early reports of Windows 7 minimum requirements, I cannot see the Mini 10v having a problem running the next generation of Microsoft operating systems.

Memory: 2GB, DDR2, 533MHZ

Before installing XP Professional, an additional 1GB of memory was installed to supplement the original 1GB, DDR2, 533MHZ in-place as purchased. The additional memory made a big difference on performance. As good as the Mini 10V performed, the combination of the Atom processor and the 2GB of memory had its limits.

The Mini 10v operated like a real trooper when you opened no more than two or three applications at once (i.e. Microsoft Word, Excel and Internet Explorer). However, once you opened several applications, kept some resident applications open in the background (i.e. Yammer or Seesmic), or had several browser tabs opened at once, the performance would begin to suffer. When multiple programs were in-use, memory intensive applications like Adobe Flash Player (needed to view on line video from sites such as YouTube) would bring the Mini 10v to its knees.

Graphics: Integrated Intel 945GSE UMA Graphics Media Accelerator

It was difficult to be critically judgmental on the Mini 10v's graphics performance, since the difficulty that the netbook had with displaying Flash animation and video could just as easily been associated with the Atom processor or 2GB of memory. Since the Mini 10v was able to quickly display high resolution, static images in their full glory, I will place the lackluster Flash and video performance on the limitations of the processor and available memory.

LCD Display: Glossy 10.1 inch display (1024x600) WSVGA

The small(ish) size of the netbook's screen was not nearly as limiting as I expected it to be. Many of us have become spoiled with extremely high resolution, large-dimension LCD panels, maybe even multiple panels for use with one computer. However, having the sharp-looking 10 inch LCD available virtually anytime and anywhere made you forget about its relatively small size.

The glossy finish was a bit of an unfortunate distraction. It produced a glare that was rather difficult to view in the sunlight and bright interior lighting. It also easily showed fingerprints and smudges from normal handling. I would have very much preferred a matte finish, especially considering the mobility of the netbook, its frequent handling and its likely use in locations with bright light.

After a few days of use, it was easy to figure-out ways to work around some of the screen size limitations. Even when turning-off unnecessary toolbars in Internet Explorer, the Microsoft browser still took-up too much screen space. We switched to Google Chrome which is much better at maximizing the usable browser screen space. It was also helpful to move the Windows menu / task bar to one of the vertical sides of the screen. It was even better to set the menu / task bar to auto-hide. However, we took it one step further and installed the open source keystroke launcher, Launchy, which eliminates the need to ever have to look at the menu / task bar at all!

Audio and Speakers: Main speakers, 2 x 1.0W; Microphone, integrated single analog

No real criticism here. The internal speakers are adequate, providing as much fidelity as one would expect from such a small form factor device. The microphone worked surprisingly well for voice and video chat purposes. The combination of the internal web cam and microphone made the netbook particularly useful for voice (and video) over Internet protocol applications like Skype.

Hard Drives: 160 GB SATA HDD 2.5 inch 5400RPM

I recall a day, not that long ago, when having a 20 MB hard drive was pretty awesome. Now as I watch the 5.5TB on my Mac Pro slowly fill with bloated software and space-hungry audio and video files, I find it hard to imagine having less than 500 GB available to work with. However, with a little discipline, the limited hard drive space of the Mini 10v becomes a non-issue.

If you can remember that the netbook is not supposed to be a desktop or notebook computer replacement, you can live with not having your entire iTunes library with you (Hey, that's what your iPod is for!), or too many of your recent NetFlix downloads. Even with XP Professional and the Microsoft Office Suite installed, I had plenty of disk space for most all of my important and current work files (Word documents, Excel spreadsheets and Powerpoint presentations), as well as the last few months worth of email and calendar entries (Outlook PST file). A little diligence here goes a long way, and the standard drive size is more than adequate.

The advent of cloud computing comes to the rescue of the netbook users. I made good use of on line storage and sync solutions, such as DropBox to keep my work files synchronized and current across multiple computers. I also played with on line applications a bit. Google Docs seems to have the most complete set of productivity titles that actually work. However, I have not convinced myself that there are not compatibility issues with the Microsoft Office Suite. I believe that Google Docs would be perfect for the user who did not need to share complex, live documents (i.e. heavy use of macros in Excel) in collaboration with Microsoft Office Suite users. Using applications that reside "in the cloud" would likely make the netbook even more productive.

Optical Drive: External only

The lack of a CD or DVD drive is a non-issue for me. Outside of installation discs, and even that is limited, I cannot recall the last time that I needed to use an optical drive. Between cloud storage and USB drives, I am quite satisfied with access to external read / write storage.

Power: 3-cell 24WHr Li-Ion Battery

Battery life was one feature, or should I say lack-of-feature, that became apparent from the first day that I used the Mini 10v. Fully charged, the 3-cell battery lasted about 2.5 hours in normal, real world use. Add a USB wireless modem and the battery drains even faster. Use an application that hits the hard drive often and you better hope that you are not far from an electric outlet.

It's entirely possible that the optional 6-cell 56WHr Li-Ion battery would help extend the battery life to a useful length of time, but the longer battery life comes with the cost of added weight and size (two significant advantages of the standard 3-cell battery).

Camera: 1.3MP Webcam

No, this camera is not going to be a replacement for your high-tech digital SLR, or even your mobile phones camera for that matter. However, combined with the built-in microphone, this webcam provides you with a very good video chat device. It is functional and it worked well in my tests with both Google's Gmail Video Chat and Skype.

Wireless : Wi-Fi, WLAN 802.11g

The built-in Wi-Fi capability worked fine, and the range was good for a built-in device. There was no issue with connection quality to a number of different brands of access point devices in various circumstances (i.e. inside, outside, and "noisy" electronic environment). I was disappointed that the Mini 10v Wi-Fi card uses the 802.11g protocol and not the faster 802.11n protocol. Since a netbook could truly rely on the use of cloud computing, Wi-Fi speed could become the bottleneck that determines the ultimate usefulness of the computer.

Ports: Kensington lock, AC power-in, 3-in-1 card reader (SD/MMC/MS), Integrated network connector 10/100 LAN (RJ45), VGA connector, (2 ) USB and (1) Power USB, Audio jacks (1 line-out, 1 Mic-in)

No real surprises here. The Mini 10 offers a HDMI port in-place of the VGA connector. It's my experience that the installed base of LCD projectors in corporate conference rooms has not yet caught-up with the HDMI world, so having the VGA connector means one less adapter for me to carry around. I am fine with that.

I was very pleased with the capability of the rather common looking memory card reader slot. What appears to be a simple SD ("Secure Digital") card slot has the ability to accept MMC ("Multi-Media Card") and MS ("Memory Stick") cards as well. Very nice for those who have various types of mobile devices, each of which seems to use a different type of memory card.

The three USB ports is somewhat expected these days. In my world, you can never have enough USB ports, and having more than one that is powered would be really useful for when you need to charge-up that iPod and the mobile phone at the same time.

Dimensions and Weight: Height 1.06 – 1.11 inches (front – back), Width 10.26 inches, Depth 7.19 inches, Weight 2.5 lbs with 3-Cell battery

Well this is really what the netbook is all about now, isn't it? The small size is really quite amazing. There is a bit of a sacrifice in keyboard size, but Dell has done a nice job of keeping the layout similar to the standard keyboard with no obscure key placements. It took me a short time to learn how to effectively type on the keyboard. I can honestly say that after three weeks I still have some minor difficulty touch-typing, but if I sneak a look at the keys while typing, my error rate drops significantly.

At ten by seven inches in size and only 2.5 pounds, carrying the Mini 10v is not unlike toting a small hardcover book. In fact, there were times that I believed that I had forgotten to place the computer in my book bag, which caused me to stop and check. On extended trips, the four pound weight savings from not having to carry the full-sized notebook computer is real; my back and arms tell me so.

The diminutive size also prompted me to carry the netbook along with me more often than I would have taken a notebook computer. I found myself toting the Mini 10v along, much like a book. That proved to be quite useful on more than one occasion. For example, I was able to make a last minute change to a presentation while at the printers and send a colleague's misplaced document by email. Yes, it may have been possible to do these same things with my iPhone, but not nearly as easy as it was with the larger keyboard and screen.

Touchpad

On a mobile computer, the input device is critical to its usefulness. I have already sang the praises of the Mini 10v's keyboard, so I will be honest here and tell you that I think the touchpad is awful. Maybe I am spoiled by the responsive, multi-touch capable pad on my MacBook Air. Then again, maybe not. I believe that Dell would have been wise to spend more money on the trackpad and less on the colorful shells (the Inspiron series is available in six different colors!). I do not like the textured surface of the trackpad. I do not like the lack of responsiveness. I do not like the trackpad buttons being "built-in" under the surface of the trackpad itself. I cannot see a market research effort revealing that a test group found this input device satisfactory.

Since I really like the Mini 10v overall, it is my hope that Dell will correct the trackpad matter in future versions.

Conclusion

The Dell Inspiron Mini 10v is a very good netbook computer. Through my real world use, I have found that the netbook device would not be a very practical replacement for an existing notebook computer for most users. Rather, I believe that the netbook makes a formidable compliment to a mobile user's notebook computer. Save the notebook for the processor and graphics intensive applications that make up the minority of your computing requirements, while using the netbook when on the road to stay connected to the world and to get the majority of your more simple computing tasks completed in a much more convenient and practical manner.

Where Were You on 9/11?

A few years ago, our son had a school assignment to ask his family where they were on September 11, 2001. I believe that the teacher expected a brief response, but as I started writing to document my day, I found it difficult to stop. The following story recounts my whereabouts on 9/11.

In 2001, I was employed by the natural gas distribution utility that serves the District of Columbia and surrounding areas of Maryland and Virginia. On the morning of September 11, 2001, I was part of a small group of employees meeting with former Virginia Governor, and then current United States Senator, George Allen. It was a breakfast meeting intended to provide an opportunity to discuss current political events with the Senator. We were meeting in the lower level of the Grand Hyatt at 1000 H Street, just a few blocks east of the White House.

I had driven into the District that morning along with the thousands of other daily commuters. I passed the Pentagon complex along Interstate 395 a little after 8:00 a.m. and admired the building as I had many, many times before. Little did I know how dramatically the Pentagon, Washington D.C., the United States and the rest of the world would change within the next few hours.

Our meeting with Senator Allen began around 8:30 a.m. We had barely finished our introductions when the Senator’s aides rushed into the room and confidentially whispered into his ear. The Senator was visibly disturbed and apologized to his breakfast audience for needing to end the meeting. He explained that there was an emergency in New York City that required his immediate attention at the United States Senate offices. It was now almost 9:00 a.m.

We casually left the breakfast, departing through the Grand Hyatt lobby where I caught news on the coffee shop television of an airplane that had struck the World Trade Center in New York. At that time, the reporters thought it to be no more than some type of freak accident.

By the time I had made my way to the company’s offices, the second plane had struck the World Trade Center. Several of us gathered around a television to watch news coverage of the event that was clearly no longer an accident. The news reports began to introduce the idea of a terrorist attack against the United States; an idea that frightened all of us. By now it was past 9:30 a.m.

It was difficult to concentrate on starting the work day with the news events of the morning. Several employees stayed near the television to pass along any breaking news. Nobody was contemplating that the next event was to occur so close to us.

About 9:45 a.m., there was a low rumble that shook the area. Calls from coworkers in Springfield, Virginia confirmed the same experience. Employees reported a cloud of smoke rising from near Arlington. Emergency repair crews from the company had been called to the Pentagon to cut off natural gas service. The television news confirmed our fears; the Pentagon was the latest target for the terrorists’ jetliner strikes.

Everything began moving quickly at this point. Rumors began to spread throughout the District of Columbia. There were reports of car bombs exploding at government buildings and of additional airliners missing over the skies of the United States. Nobody knew for certain what was fact and what was fiction.

Nothing accentuated the seriousness of the day’s events as when the first tower of the World Trade Center collapsed around 10:00 a.m. My heart sunk as I thought of the people and emergency rescue crews trapped inside of the building, and I grew fearful as I thought of myself being on the twelfth floor of one of the tallest buildings near the White House and United States Capitol.

The television news was now reporting that a hijacked airliner was missing somewhere over Pennsylvania. Speculation was that the terrorists were destined towards another target in the Nation’s Capitol. By 10:30 a.m. the second tower of the World Trade Center collapsed and government buildings in the District were being evacuated. All of this was too much for us working downtown and we decided it was time for us to leave as well.

I retrieved my car from an underground parking garage around 11:00 a.m. The streets of D.C. were almost like a scene from a Hollywood disaster movie. The news reported that the bridges which connect the District of Columbia to Virginia were closed to automobile traffic and that the Metro system (subway) was shut down. Pedestrians milled about the sidewalks and streets, wandering aimlessly and apparently ambivalent to those of us who were trying to navigate our way out of the city by car. Everyone would stop and stare as military fighter jets slowly and silently circled the skies above, almost as though they were children’s toys hanging from strings. If you looked carefully, you could occasionally spot military personnel atop some of the buildings. Their silhouetted figures could be seen armed with weapons. It was surreal.

The radio news offered confusing and sometimes conflicting messages. Searching for more information on traffic conditions and open routes leading out of the city, I tried to call my wife in Stafford, Virginia from my mobile phone. The overloaded local cellular phone system was not able to connect my call, even after many attempts. I decided to try to phone my mother in Indiana. Amazingly, I was able to complete the call on the first try. She had been following the disturbing news and was very happy to hear from me. My mother agreed to call my wife and explain that I was safe and trying to find my way home.

Time passed quickly as tens of thousands of commuting workers sought their way out of the city at the same time. By now it was past 12:00 p.m. and the newscasters were able to confirm the crash of the last highjacked jetliner in rural Pennsylvania. There were no more unaccounted-for aircraft in the skies over the United States and airports across the country were now closed to all traffic. The fatality count in New York and Arlington was just beginning. It did not seem possible that this was happening in the United States of America. As I sat in gridlocked pedestrian and automobile traffic, I worried and prayed for the health and safety of my wife and children.

The main arteries leading out of Washington, D.C. were clogged. I decided to work my way northwest into Maryland using side streets and alleys. I passed through Bethesda and into Potomac, finding my way to a crowded, but slowly moving Interstate 495. It took several hours to navigate my way south, but by evening I found myself home with my family. We spent time discussing the day’s events and following the news updates that continued throughout the night and into the next day. It was a difficult subject to explain to the children, but an important lesson for them on the value of their way of life and the freedoms that they enjoy.

A Spiritual Reflection on Fathers' Day

[I was asked to prepare comments for a reflection on Fathers' Day to be shared with the congregation at the Saturday evening mass at the Saint Francis of Assisi parish on Saturday, June 20, 2009. The following blog generally reflects my comments from that event.]

I was flattered when asked to provide this Fathers’ Day reflection, as I often don’t think of myself as a father. How could I possibly be that old? I’m still a kid! But with three children of our own and having had helped raise six foster children, I guess that my wife and I qualify as “real-life parents.”

Thinking about Fathers’ Day has given me with the opportunity to reflect on what has shaped me… what has inspired me to become the kind of father that I am. It’s probably only natural for me to think of my own Dad as the key architect of that job. It was interesting that today’s Gospel helped to remind me of my Dad. Not the part where Jesus called out to the storm, “Quiet! Be still!” Although if I had a nickel for every time that I heard that... Rather it was the part of the Gospel where Jesus asks the disciples “Why are you terrified? Do you not yet have faith?”

Let me explain. You see my Dad has always taken great pride in being a teacher to all of his children. My Dad is a hard working, self-made man who has found success in many different aspects of his life. He made a sincere effort to teach my two sisters, my brother and me everything that he knew; and he encouraged all four of us to further our education, to learn even more as we set-out on our own. Then as young adults, when we were faced with a question or dilemma, he would only need to look at us, as if to say, “Why are you asking me? Don’t you know that you already have the answer?” Just like the disciples, we did not realize that we had already been taught all that we needed to know; there was no reason to be terrified.

This helped me realize that being a father means that you are a very important teacher to your children. They will follow your lead, consider your opinions and learn from your example. Knowing this, I am much more aware of what I teach my children. I must be an example today that will help prepare them for tomorrow.

I have learned a great deal from all of the men in my family. My Dad, grandfathers and uncles have each provided examples of what it means to be a father. Beyond all of the usual roles of provider, caregiver, confidant and sometimes even family peacekeeper, I believe that the father-figures in my life have helped me to understand that one of the most important things that I must strive to be is a good role model. As a good father, I must put selfish interests aside and make a sincere effort to do the right thing. To make intelligent and thoughtful decisions that will benefit all who may be affected. Being a father has helped me to learn how to care for the less fortunate, those who need assistance from a strong helping hand. Fathers know how to encourage the timid; those who seek the courage to create success in their own lives. And I have learned that fathers unconditionally love those who need the strong support of someone who sincerely cares. This may be even more important today then what it was only a generation or two ago. You see, just as many of the men in my family have been an example for me, I see my job as a father not only to be a strong Christian role model for my two daughters and son, but also for the many other children and sometimes even adults who may not have a father figure in their lives.

One thing that my Dad did not prepare me for was all of the things that being a father would wind-up teaching me! I’ve learned how to be a better listener, to be compassionate and patient. However, the most important thing that I may have learned from being a father is to be respectful. I believe being a father has helped me to better respect the gift of life, our natural resources and our environment. I respect the value and rewards that come from honest, hard work. I lovingly respect my mother, my wife and all of the other women in my life who have helped to support my role as a father. I respect my Dad, and the many lessons that he has taught me. He taught me to respect our military men and women, and the freedom and rights that they honorably defend. I also respect our religious leaders, the friars, priests, deacons and brothers who are our earthly spiritual fathers. And of course I respect our Heavenly Father, who has given us all of these blessings and many more.

For many people, it seems that being respectful can be a challenge. When I was a young man, I often found myself at odds with my Dad. However, over time I learned that disagreeing with my Dad did not mean that I could not respect him, to appreciate where he was coming from. As I have gotten older, this experience with my Dad has helped to strengthen my relationship with God, and it has helped me to contend with the challenges of our fast-paced, self-centered, lives. I have grown wiser and my faith has grown stronger. I have learned to respect the Church and its leadership even when I may disagree with them. I can appreciate where they are coming from. I hope that Fathers’ Day is a reminder for all of us to respect and appreciate our father figures, especially God our Father.

Preparing these comments has helped me to realize that Fathers’ Day is so much more than a celebration of fathers. It’s a celebration of all of the people who help dads carry out their important role each and every day. So speaking for fathers everywhere, I thank you for helping us look good and I wish you all a very blessed and happy Fathers’ Day.

Jar Full O' Marbles

Yikes, it's been over a month since my last blog post. I've been keeping rather busy with my job, spring yard work, the family and other obligations. Sadly, those distractions have allowed time to slip away from me. That can be a dangerous thing.

I used to be frightened about letting time go by so fast that I would forget about the really important things in life; God, family, friends... all of those things that often bring regret or guilt once you realize that you've been missing them. Years ago, I was fortunate enough to come across an idea to track time that is worth sharing. The concept is to track time visually and to actively participate in a countdown. Being physically involved in the process helps to make certain that you maintain perspective on what amount of time may remain ahead for you.

Here's how it works. I keep a set of glass jars next to my nightstand that are full of marbles. There are a specific number of marbles; one for each week that I may expect to be alive.

Yes, I know this sounds a bit morbid, but bear with me.

After making an assumption on how long that I may expect to live, barring some type of fatal accident or illness (see Centers for Disease Control and Prevention - Life expectancy), I purchased a quantity of marbles that represented the number of weeks that may remain in my life. Then, each week I remove a marble to be discarded, and contemplate the number that remain in the jars.

Over the course of time, the number of marbles has visibly gotten smaller. Enough so, that I am reminded about how short our time on earth is. How important it is to cherish the time that we have. How our lifestyle choices may have an impact on the number of marbles that remain in those jars.

Although some may find this idea sad or depressing, I find it rather uplifting. When I see the jars in my bedroom each day, I think about how fortunate I am to have so much time left to live a fulfilling life and how important it is to be grateful for the time that has already passed. The marbles remind me to love my wife and children. To spend time with my parents and friends. To live my life in a way that is spiritually fulfilling.

Those simple glass jars filled with marbles have helped me to live my life with no regrets. If your life is going by too quickly, you may want to consider doing something similar. After all, marbles are very cheap, and life is much too valuable.

Human Powered Search

I've been toying with Mahalo.com for the last few days, and specifically with the web site's special feature: Mahalo Answers. It's a very interesting concept. According to the Mahalo site, "Mahalo is a human-powered search engine that creates organized, comprehensive, and spam free search results for the most popular search terms. Our search results only include great links." The idea is that a staff of folks at Mahalo manage the search index to filter out the garbage. It works as advertised.

With Mahalo Answers, folks like you provide the answers to the other visitors questions. I found this much more intriguing than the standard Mahalo search function. Essentially, Mahalo has harnessed the expertise of the public so that they can assist each other with questions that range from hum drum to hypothetical to genuinely very, very interesting.

People who answer questions are rewarded with points, with the opportunity to earn bonuses for having the best answer. Those who take the task seriously can actually earn enough credits to get paid a small amount of cash.

At first I was skeptical, but after reviewing a sample of the questions and answers over the course of a few days I have been left rather impressed. For every question, there is a handful of experts out there in the ether who can provide an accurate response much quicker than what it would take to find the answer through independent research. Most questions appear to get answered in a matter of several minutes; even some of the more complex technical queries (e.g. "How can I modify my wife's 2005 Prius so that the accessory plugs remain live when the engine is off?").

The beauty is that people like you and I often have expertise in something. Mahalo offers us all the opportunity to share that expertise with the rest of the world. Often with people who share similar interests (e.g. "Where can I download/view the Star Wars graphic novels?")

A couple of issues are apparent. One, not all of the people answering questions appear to be bona fide experts, so you must be able to maintain a healthy level of awareness to ascertain if the answer is reasonable; and two, a lot of the questions are kind of goofy (e.g. "Who will give me the best rate on car insurance?"). Mahalo monitors the questions and answers, providing a kind of moderator role. However, they do seem to allow many of the rather silly questions remain. Maybe I expect people to have a bit more common sense than what they possibly are capable of having.

The clever folks at Mahalo have also tapped into the power of Twitter and Facebook to make it even easier to post questions to Mahalo Answers from these popular social media services. They also categorize the questions into a rather lengthy list of useful groups. It has all been well designed up to this point.

Of course there is more than one way to ask questions on line. I have seen Twitter used in this manner (posting questions to the Twitter public for a response), but the vast majority of Twitter users are not monitoring the public timeline waiting for questions that they may be qualified to answer. You can also seek out a forum of experts who may be able to assist, but that in itself can be challenging, especially if you are not certain what type of expert may be qualified to answer your question. Mahalo has solved that problem by providing a web site where questions are consolidated, making it easier for experts of many kind to provide helpful assistance.

There will always be a place for the universal power of an index powered search service like Google, but I believe that Mahalo has found a niche that will hold its own for some time to come. The ultimate power of the "Human Powered Search." I recommend that you give it a try.