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We continue to encourage anyone else who has had this problem to file a complaint with the Office of Defects Investigation ("ODI") at the National Highway Traffic Safety Administration ("NHTSA"). If you have not already done so, you can file a safety complaint at this web site...http://www-odi.nhtsa.dot.gov/ivoq/ or by calling the NHTSA Safety Hotline, Monday through Friday from 8:00 a.m. to 8:00 p.m. at (888) 327-4236, TTY: (800) 424-9153.
Many new complaints have been filed since we last wrote about this problem. I have reproduced some of those below to help give you an idea of how similar the problems are amongst those who have experienced this brake failure.
CONSUMER COMPLAINT: ODI Case Number: 10448561
Component: SERVICE BRAKES, HYDRAULIC
Details: THE BRAKES FAILED WHILE ATTEMPTING TO STOP AT A STOP SIGN. THE CAR WENT THROUGH THE STOP SIGN. A FEW MINUTES LATER WHILE DRIVING, THE ABS AND SERVICE BRAKES LIGHT CAME ON. I DROVE THE VEHICLE DIRECTLY TO THE DEALER. THEY WERE NOT ABLE TO LOOK AT IT UNTIL TWO DAYS LATER. I WAS TOLD THE BRAKE HOSES NEEDED REPLACING. I REPLACED THEM. THE BRAKES SEEMED TO BE WORKING. A FEW DAYS LATER, I GOT THE SERVICE BRAKES WARNING, AS WELL AS THE SERVICE 4X4 WARNING IN THE INFO SCREEN. THE BRAKES SEEMED TO BE WORKING. THIS TIME THEY REPLACED THE WHEEL SENSOR AT THE DEALER. ABOUT A WEEK LATER, I NOTICED THE BRAKE PEDAL WAS HARD WHEN INITIALLY PRESSED AND SOFTENED WHEN THE CAR WAS TURNED ON. I WAS DRIVING DOWN THE ROAD ABOUT 35 MPH WHEN THE SERVICE BREAKS AND ABS WARNING LIGHTS CAME ON AND THE BRAKES ONLY WORKED IF I PRESSED REALLY HARD TO THE FLOOR AND THEN IT WAS JERKY. I DROVE A SHORT DISTANCE TO RETURN FROM WHERE I STARTED AND TURNED OFF THECAR. WHEN I TURNED IT ON AGAIN A FEW MINUTES LATER, THE WARNING LIGHTS WERE OFF AND I HAD BRAKING POWER AGAIN. I DROVE A FEW MILES TO THE DEALER AND WHEN I PULLED INTO THE PARKING LOT TO PARK, THE BRAKES FAILED AGAIN AND WARNING LIGHTS CAME ON. THIS WAS A SUNDAY. THEY LOOKED AT THE VEHICLE ON MONDAY AND NOTICED THE HARD BRAKE PEDAL, BUT HE LIGHTS WERE NOT ON. THEY LOOKED AT THE COMPUTER SERVICE CODES AND INFORMED ME I NEEDED TO REPLACE THE HYDRAULIC CONTROL UNIT/ABS MODULE AND POSSIBLE THE MASTER CYLINDER AT A PRICE TAG OF $4300 - $5500+. THE PROBLEM SEEMS TO BE INTERMITTENT, BUT THE VEHICLE IS NOT SAFE TO DRIVE. I KNOW I AM NOT THE ONLY ONE WITH A 2005 HYBRID THAT HAS EXPERIENCED THIS MAJOR SAFETY PROBLEM.
Occurrences: 1
Injuries: 0
Fail Date: 01/21/2012
Deaths: 0
Date added to database: 2/20/2012
CONSUMER COMPLAINT: ODI Case Number: 10436375
Component: SERVICE BRAKES, HYDRAULIC
Details: TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE BRAKE PADS, ROTORS AND SENSORS WERE REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE MANUFACTURER HAD PROVIDED A TECHNICAL SERVICE BULLETIN FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000.
Occurrences: 1
Injuries: 0
Fail Date: 12/18/2007
Deaths: 0
Date added to database: 11/18/2011
CONSUMER COMPLAINT: ODI Case Number: 10424395
Component: SERVICE BRAKES, HYDRAULIC
Details: ABS LIGHT AND BRAKE LIGHT WENT ON HEARD A BEEP AND HAD NO BRAKES WHAT SO EVER . I EVENTUALLY STOPPED BY ENTERING THE CAR IN TO NEUTRAL AND HITTING THE EMERGENCY BRAKE. TURNED THE CAR OFF AND WHEN I TURNED ON AGAIN IT WENT AWAY, MY MECHANIC SAYS ITS GOING TO COST $1000 MASTER CYLINDER NEEDS TO BE REPLACED. THANKS FORD FOR YOUR ASUPPORT WITH THIS OBVIOUS ISSUE YOU NEED TO ADDRESS. *TR
Occurrences: 1
Injuries: 0
Fail Date: 09/08/2011
Deaths: 0
Date added to database: 9/8/2011
CONSUMER COMPLAINT: ODI Case Number: 10410217
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE
Details: TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED ON THE DASHBOARD. WHEN THE BRAKE WAS IT WENT TO THE FLOOR AND THE CONTACT COULD HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ANTI BRAKING SYSTEM COMPUTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,137. UPDATED 08/31/11 *BF THE CONSUMER STATED HE HAD TO PUT THE VEHICLE IN NEUTRAL AND USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. UPDATED 11/23/11
Occurrences: 1
Injuries: 0
Fail Date: 04/12/2011
Deaths: 0
Date added to database: 7/1/2011
CONSUMER COMPLAINT: ODI Case Number: 10402091
Component: SERVICE BRAKES, HYDRAULIC
Details: WE HAVE OWNED SEVERAL GOOD FORD VEHICLES IN THE PAST, UP UNTIL NOW. THE SUBJECT: 2005 FORD ESCAPE HYBRID AND PROBLEMS WITH THE ABS. WE NOW UNDERSTAND THIS IS A COMMON RECURRING PROBLEM WITH THIS VEHICLE. THE MASTER BRAKE CYLINDER IS DEFECTIVE IN WHAT APPEARS TO BE CONSISTENT WITH ALL OF THE FORDS HYBRID ESCORT LINE...DUE TO A DESIGN FLAW THAT FORD REFUSES TO RECOGNIZE. THE COST OF REPAIRS CAN RANGE FROM $1500-4000 AND AS A CONSUMERS RIGHTS ADVOCATE I WONT HESITATE TO BLOW THE WHISTLE ON THIS ONE...MY DAUGHTER DRIVES THIS CAR, AND SHE ALMOST HAD WHAT WOULD HAVE BEEN A SERIOUS IF NOT A FATAL ACCIDENT...;NO RESPONSE FROM THE BRAKING SYSTEM AND IT IS NOW IN THE SHOP.. AND WE CANT AFFORD FOR HER NOT TO CONTINUE TO GO TO COLLEGE, AND WE CANT AFFORD TO BUY HER A NEW CAR. WHEN IT COMES TO SAFETY, FORD SHOULD BE HELD ACCOUNTABLE...THE ONLY RESPONSE EVER FROM THEM TO ANYONE ELSE WHO HAS HAD A SIMILAR PROBLEM, HAS BEEN A WEAK APOLOGY. WHAT DOES IT TAKE FOR YOUR ORGANIZATION TO INITIATE A RECALL OR AT LEAST A RESPONSIBLE REPLY FROM FORD. I CANT EVEN FEEL GOOD ABOUT SELLING THIS CAR TO ANYONE ELSE UNTIL THIS DEFECT IS RESOLVED. AT LEAST TOYOTA DID WHAT THEY WERE SUPPOSE TO WHEN THEY HAD THE "STUCK" ACCELERATION ISSUE...BUT FORD - AN AMERICAN (?) COMPANY THAT HAS BEEN AROUND FOR A LONG TIME...WITH SHABBINESS LIKE THIS ITS NO WONDER OUR TECHNOLOGIES BEING CONSTANTLY "SOLD (OUT)" ) AND EXPORTED OVERSEAS. ON BEHALF OF ALL AMERICANS WHO PREFER TO PURCHASE USA MADE PRODUCTS AND EXPECT THE QUALITY WE DESERVE, I EXPECT A RESPONSE FROM YOU THAT ADDRESSES THIS HORRENDOUS PROBLEM THAT CAN CAUSE DEATH ON THE HIGHWAYS, IF NOT ALREADY...IT SURELY WILL IN TIME. HOW EFFECTIVE AND INFLUENTIAL IS YOUR ORGANIZATION, OR IS IT ANOTHER FACADE THAT HAS BEEN DESIGNED TO MAKE US THINK OUR SAFETY RIGHTS ARE PROTECTED FROM THE FLAWS OF BIG BUSINESS WHEN THEY REALLY A? FORTUNATELY, I KNOW SEVERAL CONGRESSMEN WHO WILL NOT LIKE TO RECEIVE A COPY OF THIS MESSAGE BUT ULTIMATELY WILL. *TR
Occurrences: 1
Injuries: 0
Fail Date: 05/16/2011
Deaths: 0
Date added to database: 5/19/2011
CONSUMER COMPLAINT: ODI Case Number: 10395883
Component: SERVICE BRAKES, ELECTRIC
Details: STARTED CAR AND RED BRAKE LIGHT AND YELLOW ABS LIGHT CAME ON AND STAYED ON. MESSAGE TO SEEK BRAKE SERVICE ASAP. *TR
Occurrences: 1
Injuries: 0
Fail Date: 04/13/2011
Deaths: 0
Date added to database: 4/14/2011
CONSUMER COMPLAINT: ODI Case Number: 10394379
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 FORD ESCAPE HYBRID 127,000 "I-95" MILES (IT STILL AVERAGES 34.3 MPG) GREAT, RELIABLE, LOW REPAIR COST VEHICLE, UNTIL RECENTLY: BRAKE WARNING LIGHT AND "SERVICE BRAKE SYSTEM" WARNING APPEARS ON DASH INTERMITTENTLY. CAVALIER FORD IN CHESAPEAKE, VA QUOTED A REPAIR COST OF $3900.00 TO REPLACE THE ABS MODULE AND HCU MODULE ($3200.00 PARTS, $700.00 LABOR). AFTER CALLING AROUND THE NORFOLK, VA AREA, APPARENTLY THE HCU MODULE IS ONLY AVAILABLE THROUGH FORD (WHAT A SURPRISE), AND NO OTHER REPAIR SHOP WILL "TOUCH" OUR 2005 FORD ESCAPE HYBRID TO REPLACE THE ABS MODULE. WOW, THATS GREAT TO HEAR...THAT MEANS THAT IM BASICALLY A PRISONER TO FORD???? *TR
Occurrences: 1
Injuries: 0
Fail Date: 03/27/2011
Deaths: 0
Date added to database: 4/6/2011
CONSUMER COMPLAINT: ODI Case Number: 10393646
Component: SERVICE BRAKES, HYDRAULIC
Details: TL*THE CONTACT OWNS A 2005 FORD ESCAPE HEV. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE ABS AND BRAKE WARNING LIGHTS SUDDENLY ILLUMINATED. HE CONTINUED TO DRIVE THE VEHICLE BUT WHEN HE ATTEMPTED TO APPLY PRESSURE TO THE BRAKES, THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE HCU ASSEMBLY WAS FAULTY AND PERFORMED THE NECESSARY REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Occurrences: 1
Injuries: 0
Fail Date: 03/28/2011
Deaths: 0
Date added to database: 3/29/2011
CONSUMER COMPLAINT: ODI Case Number: 10392494
Component: SERVICE BRAKES, HYDRAULIC
Details: SERVICE BRAKE SYS MESSAGE ON 2005 FORD ESCAPE HYBRID ALONG WITH BRAKE WARNING LIGHT. *TR
Occurrences: 1
Injuries: 0
Fail Date: 03/14/2011
Deaths: 0
Date added to database: 3/22/2011
CONSUMER COMPLAINT: ODI Case Number: 10377925
Component: SERVICE BRAKES, HYDRAULIC
Details: MASTER CYLINDER ON 2005 FORD ESCAPE HYBRID FAILED - 73940 MILES ON CAR. MOSTLY CITY & HIGHWAY DRIVING - NO RACING OR OTHER KIND OF DRIVING. *TR
Occurrences: 1
Injuries: 0
Fail Date: 01/17/2011
Deaths: 0
Date added to database: 1/19/2011
CONSUMER COMPLAINT: ODI Case Number: 10373322
Component: SERVICE BRAKES, HYDRAULIC
Details: TL*THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND BRAKE LIGHTS ILLUMINATED AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE ELECTRONIC BRAKES FAILED TWICE AND THE VEHICLE LOST CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE HYBRID ELECTRONIC BRAKES BUT THE FAILURE OCCURRED AGAIN TWO WEEKS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE MASTER CYLINDER AND THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS 60,500.
Occurrences: 1
Injuries: 0
Fail Date: 11/29/2010
Deaths: 0
Date added to database: 12/29/2010
CONSUMER COMPLAINT: ODI Case Number: 10373116
Component: SERVICE BRAKES, HYDRAULIC
Details: THE ISSUE I AM HAVING IS THE SAME AS DESCRIBED IN COMPLAINT #10318942. INTERMITTENTLY ON DRY PAVEMENT DURING NORMAL BRAKING, THE ABS WILL ENGAGE (WITH INDICATOR LIGHT FLASHING ON) AND YOU CAN FEEL THE TYPICAL ABS ON/OFF PULSING OF THE BRAKES IN THE BRAKE PEDAL. IT APPEARS THE CAR IS ALSO TAKING LONGER TO COME TO A FULL STOP WHEN THIS OCCURS. I HAVE REPORTED IT MULTIPLE TIMES AT THE FORD DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE CAUSE. THIS HAPPENS TO ME REGULARLY (A COUPLE TIMES A WEEK).
Occurrences: 1
Injuries: 0
Fail Date: 01/01/2008
Deaths: 0
Date added to database: 12/28/2010
CONSUMER COMPLAINT: ODI Case Number: 10369851
Component: SERVICE BRAKES, HYDRAULIC
Details: TSB 05-8-5 STATES: ABS AND BRAKE WARNING LAMP ON WITH DTC C1526 - DTC C1524 MAY ALSO BE PRESENT VEHICLES BUILT PRIOR TO 2/11/2005. *TR
Occurrences: 1
Injuries: 0
Fail Date: 12/09/2010
Deaths: 0
Date added to database: 12/10/2010
CONSUMER COMPLAINT: ODI Case Number: 10352205
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 ESCAPE HYBRID BRAKE FAILURE. I TRIED TO STOP AND BRAKES ONLY WENT HALF WAY DOWN. I RELEASED AND PUSHED AGAIN, HAD TO USE EMERGENCY BRAKE TO STOP OTHERWISE I WOULD HAVE GONE THROUGH A STORE FRONT WINDOW. TOOK TO FORD DEALER AND FOUND OUT IT WAS THE MASTER CYLINDER/SOLENOID. PER FORDS TECHNICAL SERVICE BULLETIN 0585 ISSUED 8/5/05, THIS IS A KNOWN ISSUE CORRECTED BY INSTALLING A REVISED MASTER CYLINDER. THIS COULD HAVE KILLED ME AND THE PEOPLE INSIDE THE BUSINESS. IF THIS IS A KNOWN, VERY DANGEROUS PROBLEM, THERE SHOULD BE A RECALL. *TR
Occurrences: 1
Injuries: 0
Fail Date: 08/24/2010
Deaths: 0
Date added to database: 8/26/2010
CONSUMER COMPLAINT: ODI Case Number: 10350198
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 FORD ESCAPE HYBRID - THE CAR WOULD BEGIN TO SKID AND SLIDE WHEN APPROACHING A STOP REGARDLESS OF THE VEHICLE SPEED OR ROAD CONDITIONS. THE ABS WOULD KICK IN AND THE INDICATOR WOULD COME ON TELLING THE DRIVER THAT THE CAR WAS SLIDING. THIS IS A DANGEROUS CONDITION AS THE CAR WOULD NOT STOP WHEN THE BRAKES ARE PRESSED. AFTER INVESTIGATING ONLINE, I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF HYBRID VEHICLE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME THING. THE SUGGESTION WAS THAT THE TONE RINGS WERE CRACKED OR BROKEN. MY REPAIR SHOP DISCOVERED THAT BOTH OF MINE WERE BROKEN AND ONE AXLE NEEDED REPLACED. INTERESTINGLY, WHEN THE MECHANICS TOOK THE CAR ON A TEST DRIVE TO DIAGNOSE THE PROBLEM, THE CAR WOULD REV BEYOND 4 RPMS, THEN THE ENGINE QUIT AND THE DASHBOARD READOUT STATED TO PULL OVER AND STOP THE CAR IMMEDIATELY. THE GAS ENGINE QUIT AND THE CAR WOULD NOT GO OVER 20 MPH. AFTER TURNING THE CAR OFF AND WAITING A FEW SECONDS, THE CAR WAS RESTARTED AND THE COMPUTER/CAR RESET ITSELF AND WOULD RUN AGAIN. THE SAME THING HAPPENED ON AN OPEN HIGHWAY GOING 60 MPH. THE INDICATOR LIGHTS WENT OFF AND THE WARNINGS TO PULL OVER AND STOP THE CAR IMMEDIATELY DISPLAYED. THIS IS A KNOWN ISSUE BY FORD AS THEY HAVE ISSUED DTC C1526. THIS PARTICULAR BLOG (HTTP://BLOG.YAGELSKI.COM/2010/01/MY-FORD-ESCAPE-HYBRID-BRAKE-REPAIR.HTML) EXPLAINS THE PROBLEM AS WELL AS THOSE OF MANY OTHERS WHO ARE ALSO EXPERIENCING THIS ISSUE, WITH GREATER DETAIL AND ACCURACY THAN I CAN. PLEASE DO WHATEVER YOU CAN TO FORCE FORD TO ISSUE A RECALL ON THIS INCREDIBLE IMPORTANT AND EXPENSIVE SAFETY MATTER. THANK YOU. *TR
Occurrences: 1
Injuries: 0
Fail Date: 07/15/2010
Deaths: 0
Date added to database: 8/17/2010
CONSUMER COMPLAINT: ODI Case Number: 10347613
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 FORD ESCAPE HYBRID - BRAKE FAILURE. CAR HAS NOT BEEN DRIVEN HARSHLY OR IN HARSH CONDITIONS. ON JULY 31ST, APPLIED BRAKES AT STOPLIGHT, ABS LIGHT CAME ON AND BRAKES FAILED. DEALER UNSURE HOW TO FIX. *TR
Occurrences: 1
Injuries: 0
Fail Date: 07/31/2010
Deaths: 0
Date added to database: 8/6/2010
ABS AND BRAKE WARNING LAMP ON WITH DTC C1526 - DTC C1524 MAY ALSO BE PRESENT VEHICLES BUILT PRIOR TO 2/11/2005
ISSUE: Some 2005 Escape Hybrid vehicles built prior to 2/11/2005, may exhibit the yellow ABS and the red brake warning lamps illuminating after the engine is started, and an increase in brake pedal effort. Diagnostic trouble code (DTC) C1526 (Brake Pedal Travel Sensor) will be present in the ABS module, C1524 (Brake Pedal Travel Sensor Calibration Incomplete) may also be present.
ACTION: Install a revised master cylinder. Refer to Workshop Manual Section 206-06.
PART NUMBER PART NAME: 5M6Z-2140-B Master Cylinder
Have you heard about the power steering failure on the MMH/FEH? Message is:service power steering soon. Steering wheel is very difficult to turn. If you turn the ingnition key off and back on it temporarily fixes the problem.
ReplyDeleteAnonymous - I had not heard about the power steering failure. I'll be certain to blog about it should I experience yet another issue with my FEH.
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