Showing posts with label Ford Escape Hybrid. Show all posts
Showing posts with label Ford Escape Hybrid. Show all posts

Sunday, February 15, 2015

Ford Escape Hybrid - Electric Motor Cooling Pump Safety Recall

It was four years ago that I published a blog post with do it yourself repair instructions or a failed electric motor cooling pump on a 2005 Ford Escape Hybrid. You can read that popular article in its entirety by browsing to Ford Escape Hybrid - Electric Motor Cooling Pump, Do It Yourself Repair.

The article was popular in-part because the problem was so common. It seems that many who owned a 2005-2008 FEH or 2006-2008 Mecury Mariner Hybrid had experienced a failed coolant pump. Mine had failed twice during the seven years that I owned the vehicle.

It may have happened to you... receiving a "High Motor Temperature" message and the warning to "Stop Vehicle Safely." If you had ignored those messages, your vehicle would literally shut down in the middle of the road.

The problem is with the faulty Motor Electronics Cooling System ("MECS") and is resolved by replacing the Motor Electronics Cooling Pump (Part Number: 5M6Z-8C419-A). Ford even issued a Technical Service Bulletin for this problem (TSB 08-24-5) only a few months after the vehicle had started production!

Well, imagine my surprise to have recently received a letter from Ford Motor Company with a message about an IMPORTANT SAFETY RECALL. Safety Recall Notice 14S19 / NHTSA Recall 14V-526 was issued in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, and provides for the repair of the Motor Electronics Coolant Pump. A repair that many of us have already had to pay for out of our own pocket.

If you have not completed this repair on your Escape / Mariner Hybrid, you should contact a Ford dealership's Service Advisor.

If you have already completed this repair and have kept all of your original receipts for the repair work, you may request a refund from Ford. Original receipts only. No photocopies. For more information, contact the Ford Customer Relationship Center at 1-866-436-7332.

While almost ten years too late to help me (my first MECS failure occurred when the vehicle was only a few months old and at 17,000 miles), maybe this information will help you.

It will be interesting to see if the NHTSA every comes to their senses and requires Ford to address the much more important issue of Ford Escape Hybrid brake failure. This problem has cost Escape / Mariner owners much more time and money to resolve, and in some cases has resulted in accidents putting the vehicle occupants in grave danger.


I've since sold my 2005 Ford Escape Hybrid, and the poor manner in which several Ford dealerships treated this important safety and reliability issue has committed me to never purchase another Ford product. I chuckle that the NHTSA tag line is "People saving people." A safety recall issued ten years after the vehicle is documented to have first had the problem is crazy, and both Ford and the NHTSA should be embarrassed by their inaction.

Tuesday, February 21, 2012

Ford Escape Hybrid - Brake Master Cylinder / HCU Failure and the National Highway Traffic Safety Administration (NHTSA)


In previous blog posts (Here and Here), we discussed the brake failure experience with our 2005 Ford Escape Hybrid ("FEH"). In our earlier posts, we provided the details regarding the failure of the regenerative braking system due to a defective master cylinder and hydraulic control unit ("HCU"). We continue to hear from many other Ford Escape and Mercury Mariner Hybrid owners who have experienced the same problem. Most all of them described the harrowing experience of having the electro-hydraulic brakes resort to failsafe mode; some resulting in accidents or near-misses.

We continue to encourage anyone else who has had this problem to file a complaint with the Office of Defects Investigation ("ODI") at the National Highway Traffic Safety Administration ("NHTSA"). If you have not already done so, you can file a safety complaint at this web site...http://www-odi.nhtsa.dot.gov/ivoq/ or by calling the NHTSA Safety Hotline, Monday through Friday from 8:00 a.m. to 8:00 p.m. at (888) 327-4236, TTY: (800) 424-9153.

Many new complaints have been filed since we last wrote about this problem. I have reproduced some of those below to help give you an idea of how similar the problems are amongst those who have experienced this brake failure.

CONSUMER COMPLAINT: ODI Case Number: 10448561
Component: SERVICE BRAKES, HYDRAULIC
Details: THE BRAKES FAILED WHILE ATTEMPTING TO STOP AT A STOP SIGN. THE CAR WENT THROUGH THE STOP SIGN. A FEW MINUTES LATER WHILE DRIVING, THE ABS AND SERVICE BRAKES LIGHT CAME ON. I DROVE THE VEHICLE DIRECTLY TO THE DEALER. THEY WERE NOT ABLE TO LOOK AT IT UNTIL TWO DAYS LATER. I WAS TOLD THE BRAKE HOSES NEEDED REPLACING. I REPLACED THEM. THE BRAKES SEEMED TO BE WORKING. A FEW DAYS LATER, I GOT THE SERVICE BRAKES WARNING, AS WELL AS THE SERVICE 4X4 WARNING IN THE INFO SCREEN. THE BRAKES SEEMED TO BE WORKING. THIS TIME THEY REPLACED THE WHEEL SENSOR AT THE DEALER. ABOUT A WEEK LATER, I NOTICED THE BRAKE PEDAL WAS HARD WHEN INITIALLY PRESSED AND SOFTENED WHEN THE CAR WAS TURNED ON. I WAS DRIVING DOWN THE ROAD ABOUT 35 MPH WHEN THE SERVICE BREAKS AND ABS WARNING LIGHTS CAME ON AND THE BRAKES ONLY WORKED IF I PRESSED REALLY HARD TO THE FLOOR AND THEN IT WAS JERKY. I DROVE A SHORT DISTANCE TO RETURN FROM WHERE I STARTED AND TURNED OFF THECAR. WHEN I TURNED IT ON AGAIN A FEW MINUTES LATER, THE WARNING LIGHTS WERE OFF AND I HAD BRAKING POWER AGAIN. I DROVE A FEW MILES TO THE DEALER AND WHEN I PULLED INTO THE PARKING LOT TO PARK, THE BRAKES FAILED AGAIN AND WARNING LIGHTS CAME ON. THIS WAS A SUNDAY. THEY LOOKED AT THE VEHICLE ON MONDAY AND NOTICED THE HARD BRAKE PEDAL, BUT HE LIGHTS WERE NOT ON. THEY LOOKED AT THE COMPUTER SERVICE CODES AND INFORMED ME I NEEDED TO REPLACE THE HYDRAULIC CONTROL UNIT/ABS MODULE AND POSSIBLE THE MASTER CYLINDER AT A PRICE TAG OF $4300 - $5500+. THE PROBLEM SEEMS TO BE INTERMITTENT, BUT THE VEHICLE IS NOT SAFE TO DRIVE. I KNOW I AM NOT THE ONLY ONE WITH A 2005 HYBRID THAT HAS EXPERIENCED THIS MAJOR SAFETY PROBLEM.
Occurrences: 1
Injuries: 0
Fail Date: 01/21/2012
Deaths: 0
Date added to database: 2/20/2012 


CONSUMER COMPLAINT: ODI Case Number: 10436375
Component: SERVICE BRAKES, HYDRAULIC
Details: TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE BRAKE PADS, ROTORS AND SENSORS WERE REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE MANUFACTURER HAD PROVIDED A TECHNICAL SERVICE BULLETIN FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000.
Occurrences: 1
Injuries: 0
Fail Date: 12/18/2007
Deaths: 0
Date added to database: 11/18/2011 


CONSUMER COMPLAINT: ODI Case Number: 10424395
Component: SERVICE BRAKES, HYDRAULIC
Details: ABS LIGHT AND BRAKE LIGHT WENT ON HEARD A BEEP AND HAD NO BRAKES WHAT SO EVER . I EVENTUALLY STOPPED BY ENTERING THE CAR IN TO NEUTRAL AND HITTING THE EMERGENCY BRAKE. TURNED THE CAR OFF AND WHEN I TURNED ON AGAIN IT WENT AWAY, MY MECHANIC SAYS ITS GOING TO COST $1000 MASTER CYLINDER NEEDS TO BE REPLACED. THANKS FORD FOR YOUR ASUPPORT WITH THIS OBVIOUS ISSUE YOU NEED TO ADDRESS. *TR
Occurrences: 1
Injuries: 0
Fail Date: 09/08/2011
Deaths: 0
Date added to database: 9/8/2011 


CONSUMER COMPLAINT: ODI Case Number: 10410217
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE
Details: TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED ON THE DASHBOARD. WHEN THE BRAKE WAS IT WENT TO THE FLOOR AND THE CONTACT COULD HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ANTI BRAKING SYSTEM COMPUTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,137. UPDATED 08/31/11 *BF THE CONSUMER STATED HE HAD TO PUT THE VEHICLE IN NEUTRAL AND USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. UPDATED 11/23/11
Occurrences: 1
Injuries: 0
Fail Date: 04/12/2011
Deaths: 0
Date added to database: 7/1/2011 


CONSUMER COMPLAINT: ODI Case Number: 10402091
Component: SERVICE BRAKES, HYDRAULIC
Details: WE HAVE OWNED SEVERAL GOOD FORD VEHICLES IN THE PAST, UP UNTIL NOW. THE SUBJECT: 2005 FORD ESCAPE HYBRID AND PROBLEMS WITH THE ABS. WE NOW UNDERSTAND THIS IS A COMMON RECURRING PROBLEM WITH THIS VEHICLE. THE MASTER BRAKE CYLINDER IS DEFECTIVE IN WHAT APPEARS TO BE CONSISTENT WITH ALL OF THE FORDS HYBRID ESCORT LINE...DUE TO A DESIGN FLAW THAT FORD REFUSES TO RECOGNIZE. THE COST OF REPAIRS CAN RANGE FROM $1500-4000 AND AS A CONSUMERS RIGHTS ADVOCATE I WONT HESITATE TO BLOW THE WHISTLE ON THIS ONE...MY DAUGHTER DRIVES THIS CAR, AND SHE ALMOST HAD WHAT WOULD HAVE BEEN A SERIOUS IF NOT A FATAL ACCIDENT...;NO RESPONSE FROM THE BRAKING SYSTEM AND IT IS NOW IN THE SHOP.. AND WE CANT AFFORD FOR HER NOT TO CONTINUE TO GO TO COLLEGE, AND WE CANT AFFORD TO BUY HER A NEW CAR. WHEN IT COMES TO SAFETY, FORD SHOULD BE HELD ACCOUNTABLE...THE ONLY RESPONSE EVER FROM THEM TO ANYONE ELSE WHO HAS HAD A SIMILAR PROBLEM, HAS BEEN A WEAK APOLOGY. WHAT DOES IT TAKE FOR YOUR ORGANIZATION TO INITIATE A RECALL OR AT LEAST A RESPONSIBLE REPLY FROM FORD. I CANT EVEN FEEL GOOD ABOUT SELLING THIS CAR TO ANYONE ELSE UNTIL THIS DEFECT IS RESOLVED. AT LEAST TOYOTA DID WHAT THEY WERE SUPPOSE TO WHEN THEY HAD THE "STUCK" ACCELERATION ISSUE...BUT FORD - AN AMERICAN (?) COMPANY THAT HAS BEEN AROUND FOR A LONG TIME...WITH SHABBINESS LIKE THIS ITS NO WONDER OUR TECHNOLOGIES BEING CONSTANTLY "SOLD (OUT)" ) AND EXPORTED OVERSEAS. ON BEHALF OF ALL AMERICANS WHO PREFER TO PURCHASE USA MADE PRODUCTS AND EXPECT THE QUALITY WE DESERVE, I EXPECT A RESPONSE FROM YOU THAT ADDRESSES THIS HORRENDOUS PROBLEM THAT CAN CAUSE DEATH ON THE HIGHWAYS, IF NOT ALREADY...IT SURELY WILL IN TIME. HOW EFFECTIVE AND INFLUENTIAL IS YOUR ORGANIZATION, OR IS IT ANOTHER FACADE THAT HAS BEEN DESIGNED TO MAKE US THINK OUR SAFETY RIGHTS ARE PROTECTED FROM THE FLAWS OF BIG BUSINESS WHEN THEY REALLY A? FORTUNATELY, I KNOW SEVERAL CONGRESSMEN WHO WILL NOT LIKE TO RECEIVE A COPY OF THIS MESSAGE BUT ULTIMATELY WILL. *TR
Occurrences: 1
Injuries: 0
Fail Date: 05/16/2011
Deaths: 0
Date added to database: 5/19/2011 


CONSUMER COMPLAINT: ODI Case Number: 10395883
Component: SERVICE BRAKES, ELECTRIC
Details: STARTED CAR AND RED BRAKE LIGHT AND YELLOW ABS LIGHT CAME ON AND STAYED ON. MESSAGE TO SEEK BRAKE SERVICE ASAP. *TR
Occurrences: 1
Injuries: 0
Fail Date: 04/13/2011
Deaths: 0
Date added to database: 4/14/2011 


CONSUMER COMPLAINT: ODI Case Number: 10394379
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 FORD ESCAPE HYBRID 127,000 "I-95" MILES (IT STILL AVERAGES 34.3 MPG) GREAT, RELIABLE, LOW REPAIR COST VEHICLE, UNTIL RECENTLY: BRAKE WARNING LIGHT AND "SERVICE BRAKE SYSTEM" WARNING APPEARS ON DASH INTERMITTENTLY. CAVALIER FORD IN CHESAPEAKE, VA QUOTED A REPAIR COST OF $3900.00 TO REPLACE THE ABS MODULE AND HCU MODULE ($3200.00 PARTS, $700.00 LABOR). AFTER CALLING AROUND THE NORFOLK, VA AREA, APPARENTLY THE HCU MODULE IS ONLY AVAILABLE THROUGH FORD (WHAT A SURPRISE), AND NO OTHER REPAIR SHOP WILL "TOUCH" OUR 2005 FORD ESCAPE HYBRID TO REPLACE THE ABS MODULE. WOW, THATS GREAT TO HEAR...THAT MEANS THAT IM BASICALLY A PRISONER TO FORD???? *TR
Occurrences: 1
Injuries: 0
Fail Date: 03/27/2011
Deaths: 0
Date added to database: 4/6/2011 


CONSUMER COMPLAINT: ODI Case Number: 10393646
Component: SERVICE BRAKES, HYDRAULIC
Details: TL*THE CONTACT OWNS A 2005 FORD ESCAPE HEV. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE ABS AND BRAKE WARNING LIGHTS SUDDENLY ILLUMINATED. HE CONTINUED TO DRIVE THE VEHICLE BUT WHEN HE ATTEMPTED TO APPLY PRESSURE TO THE BRAKES, THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE HCU ASSEMBLY WAS FAULTY AND PERFORMED THE NECESSARY REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Occurrences: 1
Injuries: 0
Fail Date: 03/28/2011
Deaths: 0
Date added to database: 3/29/2011 


CONSUMER COMPLAINT: ODI Case Number: 10392494
Component: SERVICE BRAKES, HYDRAULIC
Details: SERVICE BRAKE SYS MESSAGE ON 2005 FORD ESCAPE HYBRID ALONG WITH BRAKE WARNING LIGHT. *TR
Occurrences: 1
Injuries: 0
Fail Date: 03/14/2011
Deaths: 0
Date added to database: 3/22/2011 


CONSUMER COMPLAINT: ODI Case Number: 10377925
Component: SERVICE BRAKES, HYDRAULIC
Details: MASTER CYLINDER ON 2005 FORD ESCAPE HYBRID FAILED - 73940 MILES ON CAR. MOSTLY CITY & HIGHWAY DRIVING - NO RACING OR OTHER KIND OF DRIVING. *TR
Occurrences: 1
Injuries: 0
Fail Date: 01/17/2011
Deaths: 0
Date added to database: 1/19/2011 


CONSUMER COMPLAINT: ODI Case Number: 10373322
Component: SERVICE BRAKES, HYDRAULIC
Details: TL*THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND BRAKE LIGHTS ILLUMINATED AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE ELECTRONIC BRAKES FAILED TWICE AND THE VEHICLE LOST CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE HYBRID ELECTRONIC BRAKES BUT THE FAILURE OCCURRED AGAIN TWO WEEKS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE MASTER CYLINDER AND THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS 60,500.
Occurrences: 1
Injuries: 0
Fail Date: 11/29/2010
Deaths: 0
Date added to database: 12/29/2010 


CONSUMER COMPLAINT: ODI Case Number: 10373116
Component: SERVICE BRAKES, HYDRAULIC
Details: THE ISSUE I AM HAVING IS THE SAME AS DESCRIBED IN COMPLAINT #10318942. INTERMITTENTLY ON DRY PAVEMENT DURING NORMAL BRAKING, THE ABS WILL ENGAGE (WITH INDICATOR LIGHT FLASHING ON) AND YOU CAN FEEL THE TYPICAL ABS ON/OFF PULSING OF THE BRAKES IN THE BRAKE PEDAL. IT APPEARS THE CAR IS ALSO TAKING LONGER TO COME TO A FULL STOP WHEN THIS OCCURS. I HAVE REPORTED IT MULTIPLE TIMES AT THE FORD DEALERSHIP, BUT THEY ARE UNABLE TO DETERMINE THE CAUSE. THIS HAPPENS TO ME REGULARLY (A COUPLE TIMES A WEEK).
Occurrences: 1
Injuries: 0
Fail Date: 01/01/2008
Deaths: 0
Date added to database: 12/28/2010 


CONSUMER COMPLAINT: ODI Case Number: 10369851
Component: SERVICE BRAKES, HYDRAULIC
Details: TSB 05-8-5 STATES: ABS AND BRAKE WARNING LAMP ON WITH DTC C1526 - DTC C1524 MAY ALSO BE PRESENT VEHICLES BUILT PRIOR TO 2/11/2005. *TR
Occurrences: 1
Injuries: 0
Fail Date: 12/09/2010
Deaths: 0
Date added to database: 12/10/2010 


CONSUMER COMPLAINT: ODI Case Number: 10352205
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 ESCAPE HYBRID BRAKE FAILURE. I TRIED TO STOP AND BRAKES ONLY WENT HALF WAY DOWN. I RELEASED AND PUSHED AGAIN, HAD TO USE EMERGENCY BRAKE TO STOP OTHERWISE I WOULD HAVE GONE THROUGH A STORE FRONT WINDOW. TOOK TO FORD DEALER AND FOUND OUT IT WAS THE MASTER CYLINDER/SOLENOID. PER FORDS TECHNICAL SERVICE BULLETIN 0585 ISSUED 8/5/05, THIS IS A KNOWN ISSUE CORRECTED BY INSTALLING A REVISED MASTER CYLINDER. THIS COULD HAVE KILLED ME AND THE PEOPLE INSIDE THE BUSINESS. IF THIS IS A KNOWN, VERY DANGEROUS PROBLEM, THERE SHOULD BE A RECALL. *TR
Occurrences: 1
Injuries: 0
Fail Date: 08/24/2010
Deaths: 0
Date added to database: 8/26/2010 


CONSUMER COMPLAINT: ODI Case Number: 10350198
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 FORD ESCAPE HYBRID - THE CAR WOULD BEGIN TO SKID AND SLIDE WHEN APPROACHING A STOP REGARDLESS OF THE VEHICLE SPEED OR ROAD CONDITIONS. THE ABS WOULD KICK IN AND THE INDICATOR WOULD COME ON TELLING THE DRIVER THAT THE CAR WAS SLIDING. THIS IS A DANGEROUS CONDITION AS THE CAR WOULD NOT STOP WHEN THE BRAKES ARE PRESSED. AFTER INVESTIGATING ONLINE, I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF HYBRID VEHICLE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME THING. THE SUGGESTION WAS THAT THE TONE RINGS WERE CRACKED OR BROKEN. MY REPAIR SHOP DISCOVERED THAT BOTH OF MINE WERE BROKEN AND ONE AXLE NEEDED REPLACED. INTERESTINGLY, WHEN THE MECHANICS TOOK THE CAR ON A TEST DRIVE TO DIAGNOSE THE PROBLEM, THE CAR WOULD REV BEYOND 4 RPMS, THEN THE ENGINE QUIT AND THE DASHBOARD READOUT STATED TO PULL OVER AND STOP THE CAR IMMEDIATELY. THE GAS ENGINE QUIT AND THE CAR WOULD NOT GO OVER 20 MPH. AFTER TURNING THE CAR OFF AND WAITING A FEW SECONDS, THE CAR WAS RESTARTED AND THE COMPUTER/CAR RESET ITSELF AND WOULD RUN AGAIN. THE SAME THING HAPPENED ON AN OPEN HIGHWAY GOING 60 MPH. THE INDICATOR LIGHTS WENT OFF AND THE WARNINGS TO PULL OVER AND STOP THE CAR IMMEDIATELY DISPLAYED. THIS IS A KNOWN ISSUE BY FORD AS THEY HAVE ISSUED DTC C1526. THIS PARTICULAR BLOG (HTTP://BLOG.YAGELSKI.COM/2010/01/MY-FORD-ESCAPE-HYBRID-BRAKE-REPAIR.HTML) EXPLAINS THE PROBLEM AS WELL AS THOSE OF MANY OTHERS WHO ARE ALSO EXPERIENCING THIS ISSUE, WITH GREATER DETAIL AND ACCURACY THAN I CAN. PLEASE DO WHATEVER YOU CAN TO FORCE FORD TO ISSUE A RECALL ON THIS INCREDIBLE IMPORTANT AND EXPENSIVE SAFETY MATTER. THANK YOU. *TR
Occurrences: 1
Injuries: 0
Fail Date: 07/15/2010
Deaths: 0
Date added to database: 8/17/2010 


CONSUMER COMPLAINT: ODI Case Number: 10347613
Component: SERVICE BRAKES, HYDRAULIC
Details: 2005 FORD ESCAPE HYBRID - BRAKE FAILURE. CAR HAS NOT BEEN DRIVEN HARSHLY OR IN HARSH CONDITIONS. ON JULY 31ST, APPLIED BRAKES AT STOPLIGHT, ABS LIGHT CAME ON AND BRAKES FAILED. DEALER UNSURE HOW TO FIX. *TR
Occurrences: 1
Injuries: 0
Fail Date: 07/31/2010
Deaths: 0
Date added to database: 8/6/2010 

It would appear as though these cases are related to the problem as described in Ford's Technical Service Bulletin TSB 0585 (issued August 5, 2005), which states:

ABS AND BRAKE WARNING LAMP ON WITH DTC C1526 - DTC C1524 MAY ALSO BE PRESENT VEHICLES BUILT PRIOR TO 2/11/2005

ISSUE: Some 2005 Escape Hybrid vehicles built prior to 2/11/2005, may exhibit the yellow ABS and the red brake warning lamps illuminating after the engine is started, and an increase in brake pedal effort. Diagnostic trouble code (DTC) C1526 (Brake Pedal Travel Sensor) will be present in the ABS module, C1524 (Brake Pedal Travel Sensor Calibration Incomplete) may also be present.

ACTION: Install a revised master cylinder. Refer to Workshop Manual Section 206-06.

PART NUMBER PART NAME: 5M6Z-2140-B Master Cylinder

My experience, and that of others, has been that the resolution also includes the replacement of the defective HCU. At this point, the repair of the poorly designed brake system is the sole responsibility of the vehicle owner. I believe that the only way Ford will address this important safety matter is if the NHTSA will take notice. If you have had a problem with the regenerative braking system on your Ford Escape or Mecury Mariner Hybrid, please consider notifying the NHTSA. By contacting the NHTSA, you may help bring this important safety matter to the attention of other owners of these vehicles.

Saturday, July 30, 2011

Ford Escape Hybrid Tone Ring Repair - Yet Another Problem with the FEH Brakes!

During one of the recent very hot days in the Mid-Atlantic (100+ degrees Fahrenheit temperatures) my 2005 Ford Escape Hybrid alerted me to a problem with my brakes while I was traveling in normal traffic conditions. The alert tone sounded, the yellow ABS warning lit, and the information display informed me to "Service Brake System."

With no cars directly behind me, I carefully tested my brakes and they seemed to operate as expected. The regenerative braking indicator showed that energy was flowing back to the high voltage batteries and the vehicle safely slowed down. Obviously, this was not another death-defying episode with a failed master cylinder and hydraulic control unit (Please see my previous blog posts: My Ford Escape Hybrid Brake Repair Experience - The Brakes Broke the Bank! and Ford Escape Hybrid Brake Failure - Revisited), so I carefully pointed the car towards home. But this was yet another problem with the FEH's brakes! What could it be this time?

Since the brakes seemed to operate correctly, I directed my attention to the ABS (Anti-Lock Braking System). Recalling research from my earlier brake problems, I started by resetting the vehicle's computer by disconnecting the battery for a short time. That cleared the alarm, but a short test drive resulted in the problem quickly reoccurring.

I understand that the ABS computer stores the failure codes for later review. If you have access to such a device, you will likely find the following codes: C1142 - Wheel Speed Sensor Right Front Tone Ring Tooth Missing Fault;  C1234 - Wheel Speed Right Front Input Signal Missing; U2023 - Fault Received From External Node. However, with no ABS diagnostic code scanning device available to me, I resorted to a physical, visual inspection of the brake components. It didn't take long to discover the problem. There on the passenger side, front axle was a broken tone ring.

So what is a tone ring? You may also find this component referenced as an indicator ring. This part is integral to the ABS. Coupled with an "electronic eye" sensor, this slotted ring is fitted to the axle at each wheel. The slots are used to send pulses to the ABS computer, indicating the speed of each wheel.

Since this tone ring was cracked, one of the slots was larger than the others. This sends false information to the ABS computer, resulting in the brake system malfunction that I experienced. What I discovered is that in this situation, the brakes still worked. However the ABS is apparently disabled, resulting in a potentially dangerous situation.

Why did the tone ring break? Good question. It is not a component that experiences any wear and tear; the ring is simply fitted to the axle at each wheel and allows the electronic eye to register pulses to determine the wheel speed. It appears as though corrosion (i.e. rust) between the axle and the indicator ring created enough pressure to force the ring to break. It's possible that the high ambient temperatures contributed to this failure by slightly expanding the size of the axle. However, based on my previous bad experiences with Ford's brake system design, I will chalk this one up to another poor component design; a potentially dangerous situation that never should have occurred! My research could not identify a technical service bulletin ("TSB") or recall notice associated with this issue, so if your warranty has expired, the repair is up to you.

How can you repair the broken tone ring? I determined that it's not a particularly difficult project. However, it may be beyond the scope of some shade tree mechanics as it does require some tools that are not often found in the typical household toolbox. I'll provide the steps that I took to complete the work, but I will recommend that you enlist the assistance of a more experienced mechanic if you are not skilled in these types of repairs.

I easily found the replacement part online at several retail sales websites. The original part number from Ford is 7L8Z-2C182-B. However, it has apparently been changed to AL8Z-2C182-A. You may want to try performing a search on both numbers in order to get the best comparison. Prices varied widely; I found that a single ring sold for between $7 and $35 (plus applicable taxes, handling, and shipping). I found what looked to be a reputable retailer that sold the "Genuine Ford Part" for about $15. It arrived just a couple of days after online purchase, so I was ready to tackle the project!

To complete the replacement of this important ABS component, start by carefully blocking the wheels of your Ford Escape Hybrid, engaging the parking brake, and lifting the corner of the vehicle that has the broken tone ring. After placing jack stands (or some other kind of safety blocks) under the car, remove the wheel. Then remove the two bolts that hold the brake caliper in place. A generous application of penetrating oil on the fasteners you will be removing goes a long way towards making your life easier for these kinds of projects. Buy a can and you will be very grateful... I promise!

After you have unfastened the brake caliper, you may want to carefully suspend it out of the way using a rubber strap / bungee cord to avoid placing too much stress on the hydraulic brake line; don't just let it hang there.

Next, remove the brake rotor. This can be a challenge as the part is often temporarily fixed to the axle, adhered by time and corrosion. If you cannot remove the brake rotor after a couple of simple taps with a hammer, follow the helpful advice provided in this instructional video before you do something silly and break or damage your vehicle's brakes.

Now remove the electronic eye sensor that is coupled to the tone ring and move it out of the way; a single, small fastener holds it in-place. Disconnect the tie rod and remove the two bolts that connect the hub to the suspension strut. You can conveniently leave the hub connected to the lower ball joint while you finish the repair.

Now remove the nut connecting the hub to the axle. If the axle does not easily dislodge from the hub, you may need to use a gear puller (like I did) to push the axle out of the hub to get access to the tone ring. Allow the hub to lay to the side, out of the way, while you get down to business replacing the tone ring.

Once the axle was free, the broken tone ring simply fell off the axle to the floor. Based on my observation, the area of the axle where the ring resided was slightly corroded and the original ring had only the one crack. The replacement ring looked virtually identical to the broken one (except for the crack!). It did not appear that Ford had done anything obvious to improve the design of the replacement part unless the metal alloy was somehow changed.

The replacement indicator ring would not easily fit in-place of the original, so I cleaned up the surface area with a small die grinder with a sandpaper barrel bit. Use special care not to remove too much material, just the obvious surface corrosion. I found that the new ring would not simply slide into place, which I was glad to see since I wanted the new ring to have a nice and tight fit on the axle. I carefully heated the new ring with a propane torch; not too hot, just enough to expand the diameter enough so that it could be tapped into place on the axle with a small hammer. Once cooled, the ring appeared to be fastened tightly in-place.

With the new tone ring installed, I proceeded to reassemble the rest of the axle and hub assembly, including the brake rotor and caliper. Once the wheel was mounted, I was able to remove the jack stands and lower the vehicle to the ground. A brief test drive in a safe area that allowed me to perform several hard-braking, quick stops, demonstrated that the ABS was working correctly and that the new indicator ring had resolved the problem.

In the end, the repair process took less than three hours, including preparation and clean-up time. The total out-of-pocket cost was less than $20, including a fresh can of penetrating oil. Assuming the usual labor and shop charges, performing this repair myself must have easily saved me a few hundred dollars.

I hope that these instructions may help you fix your own Ford Escape / Mercury Mariner Hybrid tone ring problems. If you have experienced this or any other issues with the brakes on your Ford hybrid vehicle, please file a complaint with the Office of Defects Investigation ("ODI") at the National Highway Traffic Safety Administration ("NHTSA"). You can file a safety complaint at this web site... http://www-odi.nhtsa.dot.gov/ivoq/ or by calling the NHTSA Safety Hotline, Monday through Friday from 8:00 a.m. to 8:00 p.m. at (888) 327-4236, TTY: (800) 424-9153. Maybe one of these days the NHTSA will have Ford address these potentially dangerous issues with the brake systems on their hybrid vehicles.

Saturday, February 19, 2011

Ford Escape Hybrid - Electric Motor Cooling Pump, Do It Yourself Repair

[Editor's Note: This blog post is one of our most popular and it has prompted many excellent questions from interested readers. Please take the time to read through the comments at the end of this posting as the additional information may be very useful in your own efforts.]

My 2005 Ford Escape Hybrid has served me fairly well. With slightly more than 120,000 miles, it has only had one major issue (please see My Ford Escape Hybrid Brake Repair Experience - The Brakes Broke the Bank! and Ford Escape Hybrid Brake Failure - Revisited).

When this hybrid electric vehicle ("HEV") was still rather new with about 17,000 miles, it suffered a failure of the electric motor cooling pump. I was traveling through the Appalachians in the middle of Pennsylvania when the "High Motor Temperature" warning came on. Some of you may be familiar with this issue. The display warns you to "Stop Vehicle Safely" and if you fail to do so within a few minutes the vehicle literally shuts down. Although it may be inconvenient, the shut-down is by design; to keep the electric motor and related components from being damaged from the high temperature caused by some failure of the cooling system.

After allowing the motor to cool off, I limped slowly to the nearest Ford dealer. They diagnosed the problem with the Motor Electronics Cooling System ("MECS") and replaced the Motor Electronics Cooling Pump (Part Number: 5M6Z-8C419-A) under warranty.

It so happens that Ford eventually issued a Technical Service Bulletin for this overheating problem. TSB 08-24-5 states that some 2005-2008 Escape Hybrid and 2006-2008 Mariner Hybrid vehicles may exhibit a red triangle light and codes indicating a transaxle overtemp. This condition may result in reduced power as the system activates fail safe operation. Codes P1A0E, P1A0F, P0A3C, P0A3E, P0A7A, P0A7C and P1A0D may also be set.

The first page of the TSB is shown below (the second page contains dealer billing information irrelevant to this shade tree mechanic repair, therefore it is not included).


I never gave the matter further thought since the replacement pump continued to work fine. Then a few weeks ago, I began to notice that the pump was operating rather noisily. I should have used that as a sign to proactively replace the part. However, I was complacent and before I took care of the pending failure I had a repeat of the "High Motor Temperature" and "Stop Vehicle Safely" warning.

Since I had driven another 100,000 miles since the first failure, I cannot really complain. From what I have read of other's experiences, it is not unusual for these components to fail after 50,000 miles.

With the vehicle out of warranty, I decided to see if this was a repair that I could complete myself. First I followed the procedure from the TSB.

[FORD] 1. After verifying the Motor Electronics Cooling System ("MECS") is at the proper level and condition, raise the vehicle on a hoist and with the ignition key in the run position, use a stethoscope to verify operation of the MECS pump.

[Me] The MECS pump cannot be seen from the top of the engine compartment, and is only visible from under the vehicle. It is located behind and below the radiator, just in front of the oil filter as shown in the photo below. Do not confuse this pump with the slightly smaller pump on the driver's side of the radiator. This other pump is part of the cabin heating system.


Well, I don't have a hoist or a stethoscope, but I used some jack stands to raise the front end a few inches and laid under the vehicle. Then I placed a short length of plastic hose between the pump and my ear to determine if it was operating. Nope. No sound from the pump.

[FORD] 2. If the pump is running, verify coolant flow into the MECS degas bottle. If there is no flow, verify hoses are not pinched or twisted and if no issues are found replace the pump with the listed kit part.

[FORD] 3. If the pump runs and there is coolant flow into the degas bottle this Technical Service Bulletin may not apply so follow normal diagnosis and repair.

[Me] Since the pump was not running, these two steps did not apply. And what the heck is a degas bottle? It's just a fancy name for what most of us call the coolant overflow tank.

[FORD] 4. If the pump is not running, tap the housing and listen for the pump to turn on.

[Me] Using a small hammer, I tapped the pump housing a few times and what do you know? After a few grunts and groans, and with a bit of noise, the pump began to operate again. It stopped after a few minutes, but it led me to the next step.

[FORD] 5. If the pump turns on after tapping, replace the pump with new service kit. The kit provides the necessary instructions and hardware.

[Me] There you go; it was time for a new motor electronics cooling pump. After seeing where the pump was located, I decided that the procedure was something that I could do myself. Two compression-type hose clamps, two 10 mm bolts and one electrical connection... just about anyone can perform this repair in the driveway. It would also be much less expensive than the $300 estimated dealer labor cost.

I checked with the local Ford dealer's parts department and they had part number 5M6Z-8C419-A in stock with a list price of $281.98. I also checked online and found it available for much less, as low as $177.37 (from Ford Parts Giant). Mentioning this to the dealer prompted them to drop their price to $225.58 without hesitation. Since I needed the repair completed quickly the discounted dealer price was a good deal for me, so I headed home with the parts to complete the work.

Ford's service procedure for the pump replacement couldn't be much more simple:

1. Remove old pump.

2. Install new pump.

Although Ford's instructions are correct, I would suggest that the steps listed below may be helpful if you are going to do the work yourself.

1. Optional: Securely raise the front of the vehicle using jack stands or blocks. Even a couple of inches makes the work so much easier.

2. Optional: Remove the protective plastic shroud under the engine compartment from the passenger side. There are five 10 mm bolts and one plastic pin. You CAN perform the repair work with this shroud in-place, but taking a couple of minutes to remove it makes the process so much easier.

3. Drain the coolant from the transaxle cooling system. Ford has an official procedure for this, but it seems overly complicated. I placed a clean, small bucket under the pump and carefully removed one of the hose connections allowing the coolant to drain into the container. Only about a gallon and a half or so drained from the system. If you are careful, you should be able to recover virtually all of the old coolant. I moved the bucket aside to reuse the coolant (more on that later) instead of dealing with an environmental hazard disposal issue.

4. After the coolant has drained from the system, remove the second hose connection.

5. Remove the two 10 mm bolts that hold the pump in place.

6. Remove the electrical connector.

The old pump on my vehicle was manufactured by Bosch, while the new replacement was made by Cooper Superior. The new model is obviously a highly modified design as you can see in the side-by-side photo below. The good news is that the new pump is a bolt-in substitute and no changes to the hoses or wiring are needed.


7. Bolt the new pump in-place with the two 10 mm bolts.

8. Connect the two hoses to the pump, and secure with the compression clamps.

9. Attach the electrical connector.

10. Replace the coolant. You may decide to use a new coolant mixture, or reuse the old coolant like I did. To make certain that no contaminants were introduced into the system, I strained the old coolant through a clean cotton cloth placed over a funnel. Ford has an official procedure for the refilling process as well. It includes venting the system at the transaxle; a task not easily done. I found that almost the entire volume of old coolant filled the degas bottle to the original level without a need to vent the system. Save the remaining pint or so that is leftover for the next step.

11. Turn the key to the run position and confirm that the new pump operates. With the pump running, verify coolant is flowing into the degas bottle. The level in the degas bottle should drop enough to allow the addition of the remaining coolant. In my case, the coolant level returned to virtually the same exact level it was before I started the repair.

Your installed replacement should look similar to the following photo.


12. Confirm that there are no leaks and that all connections are secure. Reattach the protective plastic shroud and carefully remove the vehicle from the jack stands or blocks.

Wasn't that easy? I'm not certain if I will still own this vehicle for another 50,000 or 100,000 miles. But if I do, I will be prepared to confidently complete this repair once again. Hopefully, these instructions will help you to do the same.